89bd5 Terms & Conditions
Platform Rules & User Agreement

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and 89bd5 ("89bd5", "the Platform", "we", "us", "our") governing your access to and use of the 89bd5 website, mobile platform, sportsbook, live casino, slots lobby, and all associated services (collectively, the "Services").

By registering an account, accessing the platform, or placing any bet or wager through 89bd5, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to these Terms & Conditions, you must immediately cease using the Services and close your account.

This Agreement should be read alongside the 89bd5 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and 89bd5.

To register and use the 89bd5 platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Services:

• You must be at least 21 years of age. 89bd5 strictly prohibits access by persons under the age of 21, and any account found to be registered by an underage individual will be immediately closed and all funds forfeited in accordance with applicable regulations.
• You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited under applicable local law. It is your sole responsibility to ensure that use of the Services is lawful in your jurisdiction.
• You must be acting on your own behalf and not as an agent, nominee, or representative of any third party.
• You must not be a current or former employee, contractor, director, officer, or immediate family member of an employee of 89bd5 or any associated entity.
• You must not have been previously excluded, suspended, or banned from the 89bd5 platform for any reason, including self-exclusion.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.

89bd5 reserves the right to request proof of identity, age, and address at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of withdrawals pending verification.

Each player may hold one (1) account only on the 89bd5 platform. The creation of multiple accounts by the same individual — regardless of whether different names, email addresses, mobile numbers, or payment methods are used — is a serious breach of these Terms and will result in immediate account termination and forfeiture of all balances.

When registering your 89bd5 account, you agree to provide accurate, complete, and current information including your full legal name, date of birth, email address, and mobile number. You are responsible for keeping this information up to date at all times.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. 89bd5 will never ask for your password via email, live chat, or any other channel. Any activity carried out under your account credentials is your responsibility. If you suspect unauthorised access to your account, contact the 89bd5 support team immediately via the Support page.

89bd5 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), and Upay. All transactions are processed in Bangladeshi Taka (BDT / ৳).

Deposits: The minimum deposit amount is ৳500. Deposits made via bKash, Nagad, Rocket, and Upay are credited to the player's 89bd5 account balance in real time under normal operating conditions. 89bd5 does not charge a fee for deposits, though your mobile financial service provider may apply their own transaction charges.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests submitted through the 89bd5 platform are processed by the finance team within 15–30 minutes, 24 hours a day, 7 days a week. Funds are transferred to the same payment method used for the most recent deposit where possible, as part of 89bd5's anti-money laundering procedures.

• Players must complete identity verification before their first withdrawal request is processed.
• 89bd5 reserves the right to request additional documentation for withdrawal requests that trigger internal risk thresholds.
• Withdrawals will not be processed to third-party accounts. The name on your payment account must match the name on your 89bd5 account.
• Funds derived from bonus credits are subject to applicable wagering requirements before they may be withdrawn. See Section 5 for full bonus terms.
• 89bd5 reserves the right to suspend withdrawals and conduct additional verification checks if unusual account activity is detected, in accordance with the platform's anti-fraud and anti-money laundering obligations.

89bd5 offers various promotional bonuses to eligible players from time to time, including welcome bonuses, deposit match bonuses, free bet credits, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published alongside each promotion and the general bonus rules set out in this section.

General Bonus Conditions:

• Each bonus offer may only be claimed once per eligible player, per household, per IP address, and per device unless the promotion terms explicitly state otherwise.
• Wagering requirements must be met within the validity period specified for the bonus. Bonuses that expire before wagering requirements are completed will be removed from the account balance along with any associated winnings.
• 89bd5 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that modification does not apply retroactively to bonuses already credited to player accounts.
• Players who are found to be using strategies designed to exploit bonus structures — including but not limited to low-risk or zero-risk hedging strategies to meet wagering requirements — will have their bonus and associated winnings voided without notice.
• Bonus funds may only be used for games and markets specified in the individual promotion terms. Using bonus credits on excluded game categories will not contribute to wagering requirements.

All sports bets placed on the 89bd5 sportsbook are governed by the specific rules of the relevant sport and market, as well as the general betting rules set out in this section. By placing a bet, you confirm that you have read and understood the applicable rules.

• Bet Confirmation: A bet is only valid once it has been accepted and confirmed by the 89bd5 system, and a bet reference number has been issued. Bets that have not received a confirmation reference are not valid and will not be settled.
• Pricing Errors: 89bd5 reserves the right to void any bet placed at a price that was offered in error due to a system malfunction, human error, or data feed failure. Players who exploit obvious pricing errors will have their bets voided regardless of outcome.
• Event Postponement & Abandonment: For matches that are postponed, abandoned, or cancelled, 89bd5 will apply the standard settlement rules applicable to the relevant sport. In general, if a match does not commence or is abandoned before the minimum required playing time, all affected bets will be voided and stakes returned.
• Live Betting: In-play betting is subject to additional conditions. 89bd5 reserves the right to suspend live betting markets at any time during an event and may reject or delay acceptance of in-play bets at its discretion.
• Maximum Winnings: 89bd5 applies maximum payout limits per event and per day. These limits are displayed in the relevant market interface and may vary by sport and market type.
• Minimum Bet: The minimum stake per bet is ৳50 unless otherwise stated in the specific market rules.

The 89bd5 casino and slots lobby features certified games sourced exclusively from third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and Hacksaw Gaming. All games are operated under the respective studio's published rules and Return to Player (RTP) percentages, which are available from the individual game information screens.

By using the casino and games section of the 89bd5 platform, you acknowledge and agree to the following:

• All game outcomes are determined by certified Random Number Generators (RNG) operated by the relevant game studio. 89bd5 does not influence, manipulate, or control individual game outcomes.
• RTP figures published for slot and casino games represent long-term statistical averages and do not guarantee any specific return in any individual session.
• In the event of a disconnection during a live casino game or slot session, 89bd5 and the game studio will apply their respective disconnection policies. Where possible, the game outcome will be determined and the result applied to the player's account. 89bd5 cannot be held liable for losses attributable to internet connectivity issues on the player's side.
• Players are responsible for ensuring that their device and internet connection are adequate for real-money gameplay before starting a game session.
• Game malfunctions void all pays and plays. In the event of a verified technical malfunction affecting a game outcome, 89bd5 will work with the relevant game studio to determine the appropriate resolution, which may include voiding the affected round and returning the stake.

The following actions constitute a material breach of these Terms & Conditions and will result in immediate account suspension, termination, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account on the 89bd5 platform, or assisting any other person in doing so.
• Providing false, incomplete, or misleading personal information during registration or at any point during account verification.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform, including but not limited to automated betting systems, screen-scraping tools, or odds-comparison bots operated through a player account.
• Exploiting software bugs, technical errors, or system vulnerabilities to gain an unfair advantage. Any winnings derived from such exploitation will be void.
• Engaging in, facilitating, or attempting to facilitate match-fixing, spot-fixing, or any other form of sports corruption.
• Using the 89bd5 platform to launder money or conduct any transaction that violates applicable anti-money laundering laws.
• Sharing, selling, or transferring your account credentials to any third party.
• Engaging in collusion with other players in live casino games or any other multiplayer format offered on the platform.
• Attempting to reverse, chargeback, or dispute any legitimate transaction made through your 89bd5 account.

89bd5 collects, processes, and stores personal data in accordance with the 89bd5 Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

89bd5 uses SSL encryption on all pages and transactions to protect data in transit. Player account data, including payment information and personal details, is stored using industry-standard security practices. 89bd5 does not sell player personal data to third parties for marketing purposes.

Players have the right to request access to, correction of, or deletion of their personal data held by 89bd5, subject to applicable legal retention requirements. To exercise these rights, contact the support team at [email protected].

All content on the 89bd5 platform — including but not limited to the 89bd5 brand name, logo, website design, text, graphics, software, game interfaces, data feeds, and all other materials — is the intellectual property of 89bd5 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the 89bd5 platform without prior written consent.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any software or technology used on the platform.
• Create derivative works based on any 89bd5 content or technology.
• Use the 89bd5 brand name, logo, or trademarks in any commercial context without prior written authorisation.

To the fullest extent permitted by applicable law, 89bd5 shall not be liable to any player for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the Services, including but not limited to:

• Loss of funds resulting from problem gambling, wagering decisions, or game outcomes.
• Losses caused by internet connectivity issues, device malfunctions, or third-party payment provider errors outside 89bd5's direct control.
• Temporary unavailability of the platform due to scheduled or emergency maintenance.
• Delays in deposit or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, or Upay.
• Any unauthorised access to a player's account resulting from the player's failure to maintain account security.

89bd5's total aggregate liability to any player for any cause of action shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

89bd5 is committed to providing a safe and responsible gaming environment for all players. The platform provides the following responsible gaming tools, accessible through the account settings panel:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps to manage their spending.
• Session Time Limits: Players may set reminders or automatic session endings after a defined play duration.
• Cooling-Off Period: Players may take a temporary break of 24 hours, 7 days, or 30 days without permanently closing their account.
• Self-Exclusion: Players who wish to permanently or long-term suspend their account may request self-exclusion through the support team. Self-exclusion requests are irreversible for the duration of the exclusion period.

If you believe that gambling is negatively affecting your life, your finances, or your relationships, please visit the Responsible Gaming page for guidance and support resources. You may also contact the 89bd5 support team at any time via the Support page to discuss your options without judgment.

89bd5 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 89bd5 will update the "Last Updated" date at the top of this document. Where required, 89bd5 may also notify players of significant changes via the platform's notification system or registered email address.

Your continued use of the 89bd5 platform following the publication of any updated Terms & Conditions constitutes your acceptance of the revised agreement. If you do not agree to a material change in the Terms, you must cease using the Services and contact support to close your account and withdraw any available balance.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. 89bd5 operates as a platform serving players in Bangladesh and applies the laws of the relevant jurisdiction to the extent required.

In the event of a dispute between you and 89bd5 regarding any aspect of these Terms or the Services, you agree to contact the 89bd5 support team in the first instance to seek an informal resolution. The support team will review your complaint and respond within a reasonable timeframe, typically within 48 hours of receipt.

If a complaint cannot be resolved informally, the matter shall be escalated to 89bd5's formal complaints procedure, details of which are available from the support team. 89bd5 is committed to fair and transparent dispute resolution for all players.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the 89bd5 platform, please contact the support team using the details below. The support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6).